Privacy Policy
A legal disclaimer
The information provided on this website is for general informational purposes only. We strive to ensure the accuracy of all content, but we do not guarantee that all details, including product descriptions, prices, and availability, are error-free. We are not responsible for any damages or losses resulting from the use of our products, services, or any information found on this website. Gardening involves natural variations and risks, and we do not assume responsibility for plant health, growth, or external factors that may affect results. Users should carefully review all product descriptions, terms, and conditions before making a purchase or using our services. We recommend consulting with professionals for specific advice. By using this website, you accept these terms and acknowledge that we are not liable for any issues arising from the use of our site or services.
Privacy Policy
At balconybotanics , we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or purchase our products and services.
Information We Collect
We may collect personal details such as your name, email address, phone number, and payment information when you place an order or contact us. We also collect non-personal information like browsing data, cookies, and IP addresses (to fetch approximate location) to enhance your experience on our website.
How We Use Your Information
Your personal information is used to process orders, respond to inquiries, and improve our products and services. We may also use your contact details to send updates, promotions, or marketing materials related to our business.
Data Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse.
Third-Party Sharing
We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers for processing payments, shipping, or providing customer support.
Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. Please review it periodically for any changes. By continuing to use our website, you accept the updated terms.
For any questions regarding your privacy, please contact us at 7795151703.
Delivery & Refund Policy: Free shipping on orders above ₹199. Standard delivery charges apply for orders below this amount. Orders are delivered within 2–3 days. If your plant arrives damaged, we offer a full refund or free replacement.